What is an MSP Provider? What is their role in the IT Industry

An MSP is an independent, specialist IT support provider. Their main function is to provide a single point of call for all IT-related queries, and to coordinate IT support in a business. They offer both onsite and offsite services for any level of IT support need. To cater to the needs of small, medium and… Continue reading What is an MSP Provider? What is their role in the IT Industry

Computer Technicians and their Role in the IT Industry

IT support refers to services which companies offer to end-users, especially users of computer-based technologies. In essence, IT support offers assistance to users regarding specific difficulties with a particular product, rather than offering training, modification or other technical support services themselves. It may also be provided by software vendors or retailers. While IT support is… Continue reading Computer Technicians and their Role in the IT Industry

Published
Categorized as IT Support

IT Trends in 2021

processor chip on a printed circuit board in red backlight. 3d illustration on the topic of technology and the power of artificial intelligence.

In today’s IT world, where every minute detail is vital for companies to stay ahead, an MSP refers to an IT Services company which coordinates and administers (manages) all or a part of a company’s IT networks and systems. The range of services MSPs offer can range from being solely responsible for ensuring that your… Continue reading IT Trends in 2021

What Are the Important Skills Technicians Must Have

IT support specialists are a skilled user support specialist with an extensive background in software and computer-related technologies. In this role, these individuals are typically responsible for assisting users in overcoming any technical difficulties they might experience. An individual working in the IT support field will often work on a team basis, as resolving problems… Continue reading What Are the Important Skills Technicians Must Have